From the Front Management™ Certified Coaches
A certified Ownership Coach and Team Enhancer for individuals and teams. Has been in management in different scenarios and industries for over 23 years. Has received awards for employee excellence, productivity, customer service, and others. Been a part of team mentoring, goal evaluation and achievement, plus employee and customer satisfaction.
Radio/Event Appearances- The Coach Exchange, Your Life Matters, Knights of Awakening –FUMCOG Speaking and Workshop ,Hesser College, Abundance Alley Radio, Kalon Women Radio ,The Dawn McIntyre Show – Boldly Beautiful, Career Juice! Radio and COTA – Elizabeth M. Lengyel, Be the Star You Are w/ host Cynthia Brian, Michael Ray Dresser Show – Dresser After Dark,Survivor Radio Cafe – Rescheduled – to be announced, Getting On Top Radio, LAWS InspirationStation , My Soul Salon, Awakenings Radio, Live Your Purpose , Joe Fermano Sow – How to Use Your Life- , EV Media – CarConcerns, London Book Festival, New England Book Festival -(book)
Developer of From the Front Management™ training program.
Published in: Business Review, MORE, About.com Human resources, Yahoo Contributor, Insights Magazine, The Powerpoint Blog, Divatoolbox, Success Story (India), A1 Information Blog, Crystone, CBN.co.nz, E-Gurunkul, Talking Purpose, Everywoman…
Employee Motivational Skills, goal assessment, goal achievement, coaching skills, individual success, team building, management, employee engagement, inspiring management, frontline management
Expertise and SME in Analysis of Operations and Regulation Compliance and Project Management
• Operations- leadership, staffing, scheduling, budgeting, planning, human resources, diversity issues, customer service, training, Coaching and Mentoring, conflict resolution, cost reduction and increasing productivity- 20 yrs
• Analysis- program evaluation, quality issues, Familiarity with Federal Regulations and compliance-ADA, EEOC, OSHA, DLA- CFMS, CMS, DoD, DHS, DEA –
• Program Management- Analyzed and Developed Process Plans and Plans of Correction, Defined Customer Expectations, Set up timetables and schedules for projects. Interacted with Team Leaders from Government, Executives, and Consultants. Facilitated Meetings, Presented Summaries and Finding in a concise manner. – Familiar Six Sigma Methodologies and tools- 20 yrs
• Bi-lingual English-Spanish, English-Swedish
• Federal IT-2 and Current CAC, Nursing Home Administrator License
Specialties –Healthcare administration, including but not limited to leadership, staffing, scheduling, budgeting, planning, program evaluation, human resources, diversity issues, customer service, team building, facilitation, quality issues, ADA, EEOC, OSHA, training, teaching, program development and implementation, service integrations, healthcare food service, clinical nutrition, multi-site catering/restaurant expertise, home health, hospital, and long term care experience
A veteran professional manager and sales executive with skills developed over a period of more than eighteen years in the telecommunications industry and six years in the automobile industry…successful history of building and motivating a workforce of focused employees who are committed to getting the job done….strong sales leadership abilities that produce top results from sales executives….outstanding, award-winning corporate sales and automobile sales presentation skills. A recognizable knack identifying strengths and weaknesses of potential employees….prize loyalty and commitment to see tasks through to completion on time and on budget….Highly motivated and a quick study.
Specialties –account management, automotive, billing systems, business development, customer relations, customer service, dwdm, frame relay, inside sales, internet connectivity, management, messaging, new business development, personnel, phone systems, pricing, promotional materials, publicity, sales, sales management, sonet, strategic planning, structured methods, supervisory skills, telecommunications, telephone skills, voice and data, voice mail, web site production.
Specialties– Training, Teambuilding, NeedsAssessment, Program Development, Project Management,Employee Retention, Employee Engagement, Professional Coaching, Management Coaching, Career Development, Personal Development, Conflict Resolution, Event Management, Stress Management, Caregiving/Loss
Having a BS in Business Administration and Masters in Information Technology allowed me experience of 20 years in the IT and Hair Care industries. IT web developer. Furthering education through Basic, PSI 7, Women’s Leadership, Pacesetters Leadership Dynamics, From the Front Management certification, certified Institute in Career/Life Coaching from Life Purpose, and currently getting certified with School of Coach Mastery, has enhanced my coaching. I have worked with and coached the Massage Therapy field, Reiki and Massage specialist field, Life Coaching field,
Specialities: Relationship Coaching field, Small Business Coaching field, etc. Several Toastmaster International Awards – Best Speaker and Best Evaluator