Posted on April 30, 2013 by From the Front ManagementNo Comments
There’s an interesting thing that happens with humans once they know a job or task and they feel they know it well.They start to get bored or take it for granted. Whereas initially there is a challenge to learn the job, eventually it becomes second nature. Maybe humans are wired that way so we keep going after new ways and new sights. Whatever the reason, as the job gets commonplace and boredom sets in, people will find different ways to fill the time. They still do the job, but it no longer requires the intense focus it did during the learning phase, and it takes less time than it once did. So now they look for other things to fill the time.
It is interesting to watch a group of people that are becoming bored or things are just status quo even for a couple of days. The work has probably slowed somewhat so the pace of work has become less. Without intervening, just observe what occurs. Some employees will sit around making comments about how they are so bored, while others will walk around the complex and talk to anyone who will listen. Some will start to clean up the office even to the point of sweeping and dusting. Some will start to rewrite paperwork to make it look neater in their minds, and some will ask for something to do
Most of the time people do not like just sitting around. It doesn’t feel so great to be unproductive and the time goes very slowly. However, handing out non-relative tasks is not a good idea because employees will see and resent this if the work is not productive in some way.
Even when work does not slow down it is the same job in the same way Every day and this becomes boring or perhaps it is too familiar. The more thinking that is taken away from employees the faster boredom grows. It isn’t that the job is not liked or even enjoyed, it is more that there is no challenge.
The ramifications of this are that before a manager knows it people are leaving and saying they got a new job. Or even though people have stayed and are still a part of the team the enthusiasm seems to drop along with drops in energy. Some of this can be seen in a change in body language as compared to when the employee started. The excitement in starting a day seems to get less and less. The walking paces are slower, there’s a kind of hanging around and nothing seems crisp. The workplace has become too comfortable and too well known.
The regret may simply be that the team and the people on that team have never gone after and reached their potential. The regret might be that the team is sluggish. The regret may be that the team never went for becoming more. It could be that the team has settled for getting the job done in a very average and common way. The regret might be that the team could have achieved everything and yet fell short.
Probably though, things have become commonplace. If boredom is seeping in it is because it has not been looked at or people have become too accustomed and a little blinded. Status quo is not the way to achieve greatness.Risking and trying what has not been done before is the way to go to the next level.