Tag: training

Your Job or your Life: which takes priority on the weekends? by Celena Collins

Posted on 06/12/13 by From the Front Management 2 Comments

Phone Etiquette: We Had That Once Remember the days when you could screen calls on your answering machine, and then, your caller ID, and it was ok not to pick up every call?  Even now, we could be screening calls on our cells, but who really does this?  And even more, how often do those […]

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What’s in the Words – Employee Engagament?

Posted on 05/08/13 by From the Front Management No Comments

The words “employee engagement” are being used (or possibly over-used) in recent discussions in the business community regarding employee attitudes and performance in the workplace. A word or phrase repeated often enough becomes the ” buzz word” of the moment. What happens next is that the word or phrase loses value and we feel justified […]

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Employee/Frontline Manager Relationship

Posted on 04/29/13 by From the Front Management 1 Comment

  Are there relationships between employees and their frontline manager? Does this relationship matter? The answer of course is, there are relationships and whether they are good or bad relationships they matter a lot. Whether there are good relationships or bad relationships depends on management and the attitude of all involved. The manager-employee relationship has […]

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