Audien Atom Pro 2 Manual: A Comprehensive Guide
This manual unlocks the full potential of your Audien Atom Pro 2, offering detailed instructions for setup, operation, maintenance, and troubleshooting.
Welcome to enhanced hearing! The Audien Atom Pro 2 represents a significant advancement in accessible hearing aid technology. This device is designed to provide clear, amplified sound, improving your ability to connect with the world around you. This comprehensive manual will guide you through every aspect of your new hearing aid, from initial setup and daily operation to essential maintenance procedures.
The Atom Pro 2 boasts multiple functionalities, including a dedicated hearing aid mode, hands-free calling capabilities, and convenient streaming options; Understanding these features, and following the instructions within this guide, will ensure you maximize the benefits of your investment. We are committed to providing you with a seamless and rewarding hearing experience.
Unboxing and Package Contents
Carefully unpack your Audien Atom Pro 2 and verify that all components are present. Your package should include the following items: one Audien Atom Pro 2 hearing aid (left or right, or a pair), a charging case, a USB-C charging cable, a selection of ear domes in various sizes to ensure a comfortable and secure fit, a wax guard replacement tool, a cleaning brush for routine maintenance, and this user manual.
If any items are missing or appear damaged, please contact AudienHearing.com customer support immediately. Retain the original packaging for potential returns or warranty claims. Proper inventory of these components ensures a smooth start to your hearing journey.
Device Overview: Components and Features
The Audien Atom Pro 2 is designed for discreet and effective hearing support. Key components include the main device housing, containing the microphone, speaker, and digital signal processor. A multi-function button controls power, volume, and mode switching. The charging contacts are located on the device’s base for convenient charging within the provided case.
Features include multiple listening modes, hands-free call functionality, and potential streaming capabilities via a compatible mobile app. The ear dome ensures a comfortable fit, while wax guards protect internal components. Understanding these features will maximize your Audien Atom Pro 2 experience.
Charging the Audien Atom Pro 2
To charge your Audien Atom Pro 2, place the devices into the provided charging case. Ensure the charging contacts on the hearing aids align with the contacts within the case. The case will begin charging the devices automatically. Charging times may vary, so consult the full user manual for specific durations.
A full charge typically provides several hours of use. The LED indicator lights on the charging case display the charging status. Avoid using the devices while they are charging. Regular charging ensures optimal performance and extends the lifespan of your Audien Atom Pro 2 hearing aids.
Understanding the Operating Functions
The Audien Ion Pro 2 offers three core operating functions: a dedicated hearing aid mode for amplification, a hands-free/call function allowing connection to your mobile device for calls, and a streaming function for audio playback. These functions are designed to enhance your listening experience in various situations.
Each function is easily accessible, providing versatility and convenience. Familiarizing yourself with these modes will allow you to tailor the device to your specific needs. Detailed instructions for activating and utilizing each function are provided within this manual, ensuring optimal performance and user satisfaction.
Hearing Aid Function
The primary function of the Audien Atom Pro 2 is hearing amplification. This mode enhances sounds, making them clearer and easier to perceive. It’s designed to improve your ability to hear in everyday situations, from conversations to environmental sounds. The device automatically adjusts to various sound environments, providing a balanced listening experience.
To activate the hearing aid function, simply ensure the device is powered on. The Atom Pro 2 is pre-programmed for common hearing loss profiles, offering immediate benefit. Further customization of volume and listening modes can be achieved for a personalized experience, detailed later in this guide.
Hands-Free/Call Function
The Audien Atom Pro 2 functions as a hands-free device for mobile phone calls. Utilizing Bluetooth connectivity, it allows you to answer and end calls directly through the hearing aid, eliminating the need to hold your phone. This feature enhances convenience and safety during conversations while on the move.
To utilize this function, first pair the Atom Pro 2 with your smartphone via Bluetooth settings. Once paired, incoming calls will automatically route through the hearing aids; A single press of the volume button typically answers a call, while a double press may end it – refer to the app for specific controls.
Streaming Function
The Audien Atom Pro 2 offers a streaming function, enabling direct audio transmission from compatible Bluetooth devices. This allows you to enjoy music, podcasts, audiobooks, and other audio content directly in your hearing aids, enhancing your listening experience. The quality of streaming depends on the Bluetooth version and codec supported by both devices.
To stream audio, ensure the Atom Pro 2 is paired with your smartphone or tablet. Select the hearing aids as the audio output device within your device’s Bluetooth settings. Adjust the volume on both your source device and the hearing aids for optimal sound. Refer to the mobile app for advanced streaming controls.
Installing the Mobile App (If Applicable)
Some Audien Atom Pro 2 models feature a companion mobile app designed to enhance control and customization. Check your device packaging or AudienHearing;com to confirm app availability for your specific model. If an app exists, download it from the App Store (iOS) or Google Play Store (Android).
Once installed, follow the in-app instructions to pair your Atom Pro 2 hearing aids via Bluetooth. The app typically allows for volume adjustment, mode switching, personalized settings, and potentially firmware updates. Explore the app’s features to optimize your hearing experience and tailor the device to your individual needs.
Replacing Wax Guards
Regular wax guard replacement is crucial for maintaining optimal performance and preventing damage to your Audien Atom Pro 2. Wax buildup can obstruct sound transmission and potentially harm the internal components. Audien provides replacement wax guards with your device, and additional packs are available for purchase.
Inspect your wax guards monthly, or more frequently if you notice reduced sound quality or discomfort. Use the provided Wax Guard Replacement Tool – specifically the ‘A’ end – to gently remove the old guard. Insert a new wax guard firmly until it’s securely seated. Proper replacement ensures clear hearing and prolongs the life of your hearing aids.
Using the Wax Guard Replacement Tool
The Audien Atom Pro 2 includes a specialized Wax Guard Replacement Tool designed for safe and easy maintenance. This tool features two ends, but for wax guard removal and insertion, you’ll utilize the end labeled ‘A’. Gently insert the ‘A’ end into the wax guard cavity of your hearing aid.
Apply a slight twisting motion while pulling outwards to remove the old wax guard. Then, take a new wax guard and firmly push it into the same cavity using the ‘A’ end, ensuring it’s securely seated. Avoid using sharp objects, as they could damage the device.
Importance of Regular Wax Guard Replacement
Regular wax guard replacement is crucial for maintaining optimal performance and hygiene of your Audien Atom Pro 2 hearing aids. Wax buildup can obstruct the sound output, leading to diminished clarity and volume. More importantly, accumulated earwax can damage the internal components of the device, potentially voiding your warranty.
Audien recommends replacing your wax guards monthly, or more frequently if you notice a decrease in sound quality or visible wax accumulation. Consistent replacement ensures clear sound, prevents device malfunction, and promotes healthy ear canal hygiene.
Cleaning and Maintenance
Consistent cleaning extends the life and ensures optimal function of your Audien Atom Pro 2 hearing aids. Use the provided cleaning brush to gently remove any wax, dirt, or debris from both the ear domes and the device itself. Avoid using water, solvents, or abrasive cleaners, as these can damage the sensitive electronics.
Regularly clean the charging contact points to ensure a reliable connection during charging. Audien provides replacement wax guards and a cleaning brush with your device; remember to replace wax guards monthly for peak performance and hygiene.
Removing Ear Domes
To remove the ear domes from your Audien Atom Pro 2, gently grasp the dome and carefully pull it straight off the sound outlet. Avoid twisting or pulling at an angle, as this could damage the device. If the dome is stuck, use the provided wax guard replacement tool – the ‘A’ end – to carefully loosen and remove it.
Regular removal allows for thorough cleaning of both the ear dome and the sound outlet, preventing wax buildup and ensuring optimal sound quality. Inspect the ear domes for damage and replace them as needed for comfortable and effective use.
Cleaning Ear Domes and Device
Maintaining cleanliness is crucial for optimal performance. Use the provided cleaning brush to gently remove wax, dirt, and debris from both the ear domes and the Audien Atom Pro 2 device itself. Pay close attention to the sound outlet and any crevices where buildup may occur.
For the ear domes, a mild soap and water solution can be used, ensuring they are thoroughly dried before reattachment. Never use harsh chemicals or solvents. Regularly cleaning your device – ideally monthly – extends its lifespan and ensures hygienic use.
Cleaning Charging Contact Points
Properly maintained charging contacts ensure a reliable power connection for your Audien Atom Pro 2. Use a clean, dry, and soft cloth to gently wipe the contact points on both the hearing aid and the charging case. Avoid using any liquids or abrasive materials, as these can cause damage.
Regular cleaning – at least monthly – prevents corrosion and ensures efficient charging. Inspect the contacts for any debris or buildup and carefully remove it. Consistent care of these points will maximize the battery life and overall performance of your device.
Adjusting Listening Modes
The Audien Atom Pro 2 offers multiple listening modes to optimize your hearing experience in various environments. To switch between modes, simply press and hold the volume button for approximately three seconds, or until you distinctly hear a lower-toned “booping” sound.
This indicates a successful mode change. Experiment with different modes to find the setting that best suits your surroundings – whether it’s a quiet room, a bustling street, or a social gathering. Proper mode selection enhances clarity and reduces unwanted background noise, providing optimal sound quality.
Switching Between Modes
The Atom Pro 2 simplifies mode transitions for personalized listening. To cycle through available modes, press and hold the volume control button for around three seconds. A distinct, lower-toned “booping” sound will confirm each successful mode change.
This intuitive process allows for quick adjustments based on your environment. Experiment with each mode – general, music, outdoor, and others – to discover the optimal setting for clarity and comfort. Remember, finding the right mode significantly improves your overall hearing experience and reduces listening fatigue.
Troubleshooting Common Issues
Encountering difficulties? This section addresses frequent concerns with your Atom Pro 2. First, check the power – ensure the device is adequately charged. If no sound is present, verify the volume isn’t muted and the ear dome is securely fitted.
For connectivity problems during streaming, confirm Bluetooth pairing. Pay attention to the LED indicator lights; they provide valuable clues about the device’s status. If issues persist, consult the detailed FAQ section or contact Audien support for personalized assistance. Regular maintenance, like wax guard replacement, often resolves common problems.
Understanding the LED Indicator Lights
The LED lights on your Atom Pro 2 communicate crucial device information. A solid green light typically indicates a full charge or successful pairing. Flashing green often signifies pairing mode. A red light during charging suggests the device is receiving power, while a flashing red light may indicate a low battery or an error.
Refer to the quick start guide for specific light patterns and their meanings. Understanding these indicators helps diagnose issues and ensures optimal performance. If an unusual light pattern occurs, consult the troubleshooting section or contact Audien customer support.
Safety Precautions and Warnings
To ensure safe and effective use of your Audien Atom Pro 2, heed these warnings. Do not use the device in hazardous environments, such as those with explosive gases. Keep it dry and avoid submersion in water.
Regularly inspect the device for damage. If you experience discomfort or irritation, discontinue use and consult a healthcare professional. Do not attempt to disassemble or repair the device yourself. Keep out of reach of children and pets. Improper use may void the warranty and potentially cause harm.
Specifications and Technical Details
The Audien Atom Pro 2 boasts advanced technology within a compact design. It features a powerful processor for clear sound amplification and noise reduction. Battery life provides extended use on a single charge, with charging times varying as detailed in the manual.
Connectivity options include Bluetooth for seamless streaming from compatible devices. The device operates within specific frequency ranges optimized for speech understanding. Dimensions are carefully calibrated for comfortable fit. Refer to the complete specifications list within the user manual for precise details regarding model variations and performance metrics.
Warranty Information
Audien Hearing provides a comprehensive warranty for the Atom Pro 2, safeguarding against manufacturing defects. The standard warranty period covers one year from the original purchase date, protecting against malfunctions under normal use.
This warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs. Proof of purchase is required for all warranty claims. Detailed warranty terms and conditions, including the claim process, are fully outlined in the included warranty documentation and available on the AudienHearing.com website. Contact customer support for assistance.
Customer Support and Contact Information
Audien Hearing is dedicated to providing excellent customer support for your Atom Pro 2. For assistance with any questions, concerns, or troubleshooting, please visit their official website at AudienHearing.com.
You can also reach their customer support team directly via email or phone. Detailed contact information, including email addresses and phone numbers, is readily available on the website’s “Contact Us” page. Audien strives to respond to all inquiries promptly and efficiently, ensuring a positive user experience.
Frequently Asked Questions (FAQ)
Here are some common questions regarding the Audien Atom Pro 2. Q: How often should I replace the wax guards? A: Monthly replacement is recommended for optimal performance. Q: How do I switch listening modes? A: Press and hold the volume button for three seconds.
Q: What does the LED indicator light mean? A: Refer to the “Understanding the LED Indicator Lights” section for details. Q: Where can I find the user manual? A: It’s available for download on AudienHearing.com. For further assistance, contact customer support.
Quick Start Guide
Welcome to improved hearing! First, charge your Audien Atom Pro 2 using the provided charging case. Next, carefully remove the ear domes and install fresh wax guards using the included tool. Then, power on the device by a simple press.
Adjust the volume to a comfortable level. Explore the different listening modes by holding the volume button. Finally, download the mobile app (if applicable) for enhanced control. Refer to the full manual for detailed instructions and troubleshooting tips.
Detailed Feature Explanations
The Audien Atom Pro 2 boasts versatile features. Volume control is easily managed with button presses, allowing personalized sound levels. Power on/off is streamlined for quick access to hearing assistance. Switching between listening modes – achieved by holding the volume button – optimizes sound for various environments.
Furthermore, the device supports hands-free calling and streaming from mobile devices. The companion app (if available) unlocks advanced customization options. Understanding these features ensures you maximize the benefits of your new hearing aid, enhancing clarity and convenience.
Volume Control
Adjusting the volume on your Audien Atom Pro 2 is intuitive and straightforward. Simply use the designated volume buttons located on the device itself. Pressing the ‘+’ button increases the volume, while pressing the ‘-’ button decreases it. Incremental adjustments allow for precise customization to your preferred listening level.
Remember to start with a low volume and gradually increase it until you achieve comfortable clarity. Avoid excessively high volumes, as this can cause discomfort or potential hearing damage. Experiment with different settings in various environments to find what works best for you.
Power On/Off
To power on your Audien Atom Pro 2, a simple press and hold of the multi-function button is required. Hold the button for approximately three seconds until you hear an audible tone or see the LED indicator illuminate, confirming activation. To power off the device, repeat this process – press and hold the multi-function button for three seconds until you hear a different tone or the LED indicator turns off.
Ensure the device is fully charged before initial use for optimal performance. Proper powering on and off conserves battery life and ensures reliable operation.